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    Our purpose is to make you successful
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We are proud of the awards our customers have won over the years because
we don't win awards - our customers do.
We think its easy to get passionate about the projects we get involved in
and for others to recognise the results of that effort, the fruition of the
customers vision is reward enough.
Our customers projects have been recognised in New Zealand and Australia.
Receiving accolades such as Call centre of the year, Marketing Association awards
for Channel Management, Data Management, Strategic Vision and many others.
One of our clients won New Zealand wide
CRM contact centre awards for 5 years running (1998-2003). The fact they achieved
such high levels of service without technologies such as CTI - considered
'essential' by many demonstrates how getting the basics right and putting a high priority
on client interaction and data quality is more important than the application of technology for technologies sake.
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  Profile: Chris Draper, CEO
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Chris has more than 20 years experience in the technology sector. He was the executive
director at Marketing Technologies through the 90’s in charge of consulting services
and developed the Brains CRM Call Centre application. His many clients included
Toyota New Zealand, NZDMA, Trust Bank and Carlton United Breweries.
For Connect Interactive Business Solutions in Sydney he designed state of the art
software that was instrumental in their winning many prestigious accounts including
the Sydney Olympics Organising Committee (SOCOG), Microsoft Australia, News Ltd,
Coke and RAMS Home Loans. One visiting expert deemed the centre "One of the
two most advanced call centres in the world"
Chris’s work as been recognised internationally through a number of awards including
several Marketing Association NEXUS awards for innovation and data management. Chris
is the CEO of Richstream.
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Profile: Lynn Taylor, Photography & Visual Promotional Material Consultant |
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Profile: Srinivas Patri, Head of Software Development |
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Profile: Mary Ashby-Green, Personal & Proffessional Development Consultant |
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  Profile: Andrew Wells, Senior Technology Consultant
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Andrew Wells has twenty years of experience in the retail automation and payments
business, most recently as CTO for a major international system developer. His experience
includes the design, development, marketing and implementation of retail automation
systems and payment systems into a dozen countries as diverse as Australia, Malaysia,
Brazil and India. This experience at senior levels gives him the skills to contribute
to 'the big picture' while his in-depth technical knowledge of the retail systems
requirements allows him to take a hands-on role in development projects.
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